SVP, National Employer Communications Practice Leader

1 week ago

Austin, Texas, United States NFP Full time
Job Summary

The Employer Communications Leader is responsible for leading a team of communication specialists who oversee the creation, management, and maintenance of communication for our employer clients who are educating and engaging their employees.

This position is responsible for the overall Communications strategy, P&L, staffing, and ensuring the team is scalable as the business continues to grow across our company.

The ideal candidate should be experienced and possess strong communication skills and have the ability to meet with all levels of employees at our employer clients.

Key Responsibilities
  • Develop and execute the Communications strategy for our employer clients, ensuring alignment with the company's vision and goals.
  • Manage the budget, P&L, regional cost allocation and resources of the Communications team, ensuring efficiency and quality of deliverables.
  • Lead, coach, and mentor a team of communication specialists, providing feedback, guidance, and career development opportunities.
  • Establish and maintain strong relationships with our employer clients, understanding their needs, expectations, and feedback.
  • Oversee the creation, management, and maintenance of communication materials, such as newsletters, emails, webinars, presentations, videos, etc., for our employer clients and their employees.
  • Ensure compliance with the company's policies, standards, and best practices, as well as with the relevant laws and regulations.
  • Monitor and measure the effectiveness and impact of the communication activities, using data and analytics to inform decisions and improvements.
  • Collaborate with other teams and departments within the company, such as sales, marketing, product, operations, etc., to ensure alignment and coordination of communication efforts.
Requirements
  • Strong understanding of communication strategies in the employee benefits field.
  • Excellent verbal and written communication skills, with the ability to tailor messages to different audiences and channels.
  • Strong leadership, management, and interpersonal skills, with the ability to motivate, inspire, and influence others.
  • Strategic, creative, and analytical thinking, with the ability to solve problems and make decisions.
  • Ability to translate strategic initiatives into tangible business deliverables.
  • Ability to design and deliver effective presentations.
  • Strong negotiator and able to influence others.
  • Proven experience successfully managing teams, budgets, projects and producing quality deliverables in a fast-paced and dynamic environment.
  • Effective time management and decision-making skills.
  • Strong problem-solving and organizational skills with the ability to handle multiple tasks in a fast-paced environment.
  • Customer service oriented.
  • Proficient in Microsoft Office, Google Suite, and other communication tools and platforms.
Education and/or Experience
  • Minimum four-year college or university degree, preferably in Communications, Marketing, Business or related field.
  • Minimum 7+ years of experience in communications, marketing or related field, with at least half of that time leading and managing teams.
  • Minimum of 7+ years of management experience, preferably in the benefits space.
  • Life and Health license preferred.

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