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Business Systems Analyst

2 months ago

Exton, Pennsylvania, United States Citadel Full time
Citadel Business Analyst Job Description

Citadel's Business Analysts play a crucial role in collaborating with project sponsors, project managers, and business unit leads to design and implement solutions that enhance business processes.

Key Responsibilities:
  • Collaborate with project sponsors to determine project scope and vision.
  • Document internal and third-party business and functional requirements using standard templates.
  • Examine and document existing workflows to identify areas for improvement.
  • Participate in workflow redesign to enhance user and member experience.
  • Translate project requirements into business and functional requirements.
  • Assist in conducting research on products and services to meet project requirements.
  • Communicate changes, enhancements, and modifications of business requirements to project managers and stakeholders.
  • Analyze and document business process workflows and make recommendations for improvement.
  • Work with project teams to design and document testing plans.
Qualifications and Requirements:
  • 5 or more years of experience as a Business Analyst or similar role.
  • Minimum of three years of banking, business, and related technical experience.
  • Proficiency in Microsoft Office suite.
  • Use Case Modeling.
  • Project Management frameworks such as Waterfall and Agile.
  • Detail-oriented with excellent analytical and problem-solving skills.
  • Excellent interpersonal, organizational, verbal, and written communication skills.
  • Strong commitment to providing quality customer service.
  • Exercise independent judgment and a bias for taking action.
  • A strong desire to learn and research, document, plan, and organize.
  • Experience working with project stakeholders and senior decision makers.
Education:
  • Bachelor's Degree.

Citadel is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

The contractor will not discharge or discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.