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Provider Engagement Specialist
2 months ago
Position Overview:
ABOUT WELLBE SENIOR MEDICAL
At WellBe, we are dedicated to transforming the delivery of healthcare across the nation. Our mission is to provide home-based medical services to those who need it most, ensuring that care is accessible wherever our patients reside.
Our primary care is administered by a team of licensed healthcare professionals who visit patients in the comfort of their homes.
By integrating the expertise of physicians, nurse practitioners, social workers, paramedics, and other healthcare specialists, WellBe offers an enhanced level of support to the communities we serve.
This demographic often faces barriers to accessing care, which we aim to overcome by bringing healthcare directly to them.WellBe's clinician-led geriatric care teams deliver personalized medical attention and social support at home, while also coordinating care across the entire healthcare spectrum – from chronic and urgent care to hospital services, skilled nursing facilities, assisted living, palliative care, and end-of-life support.
Joining WellBe means becoming part of a growing, mission-driven organization committed to providing exceptional care to senior communities and positively impacting lives every day.
Role Responsibilities:
GENERAL OVERVIEW
The Provider Engagement Specialist is a dynamic and highly visible role that involves collaboration with the Manager of Network Development and the National Director of Network Management to cultivate, implement, and sustain WellBe's strategic partnerships with providers.
The key responsibilities include:
1. Aligning, implementing, and executing WellBe's strategic provider partnership initiatives to enhance provider and patient engagement.
2. Building, nurturing, and sustaining essential business relationships with designated providers (including Primary Care Providers and Specialists).
3. Educating and encouraging assigned providers to collaborate with WellBe.
4. Serving as the primary liaison and escalation point between WellBe and the assigned providers.
5. Advocating for and implementing continuous improvement initiatives to enhance the provider partnership strategy, thereby improving the overall experience for both providers and members.
6. Contributing to a high-performing Network Development team by exceeding objectives, fostering relationships, and driving provider engagement for the organization.
7. Performing additional duties as required.
Required Skills and Competencies:
- Exceptional interpersonal, presentation, and communication skills, both verbal and written.
- Experience in presenting to practice managers, healthcare administrators, providers, and external stakeholders.
- Proven ability to establish and maintain strong, strategic relationships with providers and healthcare facilities.
- Experience working independently in a self-directed environment, demonstrating initiative, leadership, and follow-up with minimal supervision.
- Ability to think critically, work autonomously, and make informed decisions while adhering to company standards and guidelines.
- Experience in a fast-paced, dynamic growth environment with competing priorities, while remaining persistent in achieving goals and self-motivated.
Educational Background and Experience:
- Bachelor's degree is required.
- A minimum of 3 years' experience in Network Development, Network Management, Payer & Provider Relations, Business Development, Medical Device Sales, or Pharmaceutical Sales roles.
- Familiarity with various value-based care models is preferred.
- Knowledge of different reimbursement methodologies is required.
- Understanding of health plan and provider operations is essential.
Travel Requirements:
- Local travel may be necessary, potentially up to 90%.
Work Environment:
- Ability to lift up to 20 lbs.
Assisting with the movement or transfer of patients may require lifting up to 50 lbs, as well as support with weights exceeding 50 lbs.
- Capability to stand for extended periods.- Ability to travel to patient locations (e.g., home, hospital, skilled nursing facility, etc.).
- Fine motor skills and visual acuity are necessary.
Management reserves the right to modify the responsibilities associated with this position as needed. Reasonable accommodations will be made to enable qualified employees to perform the essential functions of this role.
