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Client Care Coordinator

2 months ago

Foxboro, United States HCAOA Full time
About the Role

We are seeking a highly motivated and compassionate Client Care Coordinator to join our team at Right at Home. As a Client Care Coordinator, you will play a vital role in providing exceptional care solutions and support to families in need.

Key Responsibilities
  • Utilize Right at Home Services to bring value to families inquiring about home care services for their loved ones.
  • Interface with clients to provide a "best in home care" experience, ensuring clients and caregivers are ideally matched.
  • Ensure proper schedules and availability of caregivers are accurate and up-to-date.
  • Receive and handle referrals in an accurate and detailed manner.
  • Perform other office coordination duties as needed.
Requirements
  • Strong customer service skills and ability to work independently.
  • Empathy for aging adults and their caregivers.
  • Basic office, computer skills, and excellent organizational abilities.
  • Ability to work with challenging family dynamics.
What We Offer

We offer a competitive salary, bonus potential, and a comprehensive benefits package. Our team is passionate about serving our clients and is committed to providing the personal care and attention of a friend.

At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who are compassionate, empathetic, reliable, determined, and focused on improving the quality of life for others.