Customer Service Representative

23 hours ago


Atlanta, Georgia, United States GF Health Products, Inc. Full time
Job Description

**About Us**

GF Health Products, Inc. is a leading manufacturer of medical equipment that enhances people's lives. We value a casual work environment and work-life balance, making us an ideal place for detail-oriented individuals who want to make a difference.

**Job Summary**

We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring customer satisfaction.

**Key Responsibilities**

  • Process Customer Orders
  • Communicate product information and performance to customers, answering their basic questions.
  • Troubleshoot basic product issues for customers.
  • Assist customers with shipping issues.
  • Communicate with internal stakeholders regarding various topics.
  • Document all interactions in our software system.
  • Handle special projects assigned by management.

**Requirements**

  • Associate degree or equivalent combination of education and experience preferred.
  • Excellent interpersonal, communication, and problem-solving skills (both verbal and written).
  • Bilingual in Spanish is a strong plus.
  • Computer proficiency in Microsoft Office Word and ability to learn other software systems.
  • Strong independent work ethic and ability to multitask.

**What We Offer**

  • Fantastic, casual working environment.
  • Combination of on-site and remote work experience.
  • On-premises gym.
  • Friendly and supportive team.
  • Comprehensive benefit package.
  • 401(k) with company match.
  • Extremely competitive health insurance plan.
  • Vacation and Personal Days.
  • Company-paid holidays.

**Equal Employment Opportunity**

GF Health Products, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment where everyone feels valued and respected.



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