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Community Leasing Associate

2 months ago

Thornton, Colorado, United States NALS Apartment Homes Full time

NALS Apartment Homes understands that a residence is more than just a dwelling; it is a sanctuary. We value opportunities for both personal and professional development, encouraging our team members to contribute their distinct talents, local insights, and industry knowledge. Our workforce is the cornerstone of our achievements, and we strive to create a workplace that is as inviting as our living spaces.

We are seeking to welcome a part-time Leasing Specialist to our team. This role is vital in ensuring the success of our apartment community.

Benefits and Advantages

  • Competitive hourly wage: $21 - $23
  • Commission on leasing and renewals
  • Generous paid time off during your first year
  • 401(k) plan with substantial employer matching
  • Access to an employee assistance program
  • Wellness initiatives
  • Employee referral incentives
  • Exceptional opportunities for career advancement
  • And many other attractive benefits and perks

Your Key Responsibilities

  • Facilitate the leasing of apartments
  • Convert inquiries into scheduled appointments
  • Conduct tours of the community for potential residents
  • Send follow-up notes to interested applicants
  • Pre-screen potential tenants
  • Review applications for submission and approval
  • Communicate application statuses to applicants
  • Assist new residents with their move-in process
  • Review essential documentation with new tenants
  • Process payments as directed by management
  • Ensure all lease documentation is completed accurately and promptly
  • Deliver welcome gifts and inspect units before move-in
  • Issue keys to new residents
  • Manage lease renewals for current residents
  • Inform residents about lease expiration and negotiate new terms
  • Assist residents with move-out procedures
  • Complete necessary paperwork for vacating residents
  • Collect keys and access passes from departing residents
  • Provide professional assistance to residents to resolve concerns
  • Maintain positive relationships with residents
  • Participate in community events as required
  • Perform general office tasks such as opening and closing duties, filing, and answering phones
  • Follow quality control procedures as instructed
  • Take on additional responsibilities as assigned

Qualifications:

  • At least 1 year of experience in a customer service or sales environment
  • Strong communication skills with residents, colleagues, and vendors
  • Self-driven with a positive attitude and sales orientation
  • Professional appearance and demeanor at all times
  • Ability to navigate stairs while showing apartments
  • Capability to lift up to 25 pounds; assistance is available for heavier items
  • A valid driver's license and current auto insurance may be necessary

To discover more about our communities and team culture, we encourage you to explore our online presence.