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Patient Access Representative

2 months ago


Hamilton, Ohio, United States Ochsner Health Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Access Representative to join our team at Ochsner Health. As a Patient Access Representative, you will play a critical role in ensuring that patients receive high-quality care by efficiently and accurately processing patient registration and scheduling.

Key Responsibilities
  • Provide exceptional customer service to patients, families, and healthcare providers
  • Collect and verify patient demographic and insurance information
  • Process patient registration and scheduling, including obtaining necessary signatures and documents
  • Manage cash and credit transactions, including processing payments and handling refunds
  • Collaborate with healthcare teams to ensure seamless patient flow and efficient use of resources
Requirements
  • High school diploma or equivalent required; associate's degree preferred
  • One year of experience in a healthcare or customer service setting
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Basic computer skills and proficiency in software applications
What We Offer

Ochsner Health is committed to providing a work environment that is inclusive, respectful, and supportive of all employees. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.