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Patient Access Representative
2 months ago
We are seeking a highly skilled and detail-oriented Patient Access Representative to join our team at Ochsner Health. As a Patient Access Representative, you will play a critical role in ensuring that patients receive high-quality care by efficiently and accurately processing patient registration and scheduling.
Key Responsibilities- Provide exceptional customer service to patients, families, and healthcare providers
- Collect and verify patient demographic and insurance information
- Process patient registration and scheduling, including obtaining necessary signatures and documents
- Manage cash and credit transactions, including processing payments and handling refunds
- Collaborate with healthcare teams to ensure seamless patient flow and efficient use of resources
- High school diploma or equivalent required; associate's degree preferred
- One year of experience in a healthcare or customer service setting
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Basic computer skills and proficiency in software applications
Ochsner Health is committed to providing a work environment that is inclusive, respectful, and supportive of all employees. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.