Per Diem Patient Care Coordinator Associate

4 weeks ago


Long Beach, California, United States UnitedHealth Group Full time

Job Summary

The Per Diem Associate Patient Care Coordinator is responsible for providing front office support functions, including appointment scheduling, patient registration, cashiering, and answering incoming calls. This role is a per diem position, with hours varying between 8:00AM - 5:00PM, Monday - Friday.

Key Responsibilities

  • Greets patients, manages wait times, and completes check-in and check-out tasks, including demographic verification, insurance verification, and pre-authorizations.
  • Collects co-payments, co-insurance, and deductibles, and issues receipts.
  • Manages the cashier box and daily deposits according to company policies.
  • Answers phones, schedules appointments, and takes messages as needed.
  • Manages medical records, including maintenance, filing, and preparation for scheduling.
  • Ensures all correspondence is scanned and/or filed, and processes requests for medical records release.
  • Establishes and maintains effective working relationships with patients, employees, and the public.

Requirements

  • High School Diploma / GED (or higher)
  • 1+ years of experience in healthcare or customer service
  • Basic level of proficiency with Microsoft Excel, Word, Outlook, and PowerPoint

Preferred Qualifications

  • 1+ years of experience with medical office processes
  • 1+ years of related work experience, including data entry
  • Prior experience with EMR computer applications

Compensation

The hourly range for this position is $16.00 to $28.27 per hour. UnitedHealth Group offers a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements).

About UnitedHealth Group

UnitedHealth Group is a global organization that delivers care, aided by technology to help millions of people live healthier lives. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.

Equal Employment Opportunity

UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.



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