Triage Nurse
4 weeks ago
At GI Associates, we are seeking a highly skilled and compassionate Triage Registered Nurse (RN) to join our team. As a Triage RN, you will play a critical role in handling patient phone calls and providing exceptional care in collaboration with our physicians, mid-levels, and clinical staff.
Key Responsibilities:- Assess patient calls for urgency and prioritize accordingly
- Provide patient care over the phone, utilizing the nursing process (assess, plan, intervention, evaluation)
- Recognize life-threatening situations and respond accordingly based on department protocols
- Advise patients regarding problems/symptoms professionally and compassionately at all times
- Utilize the department Triage Protocols when advising patients
- Develop a plan for patients in distress, and depending on severity, contacts doctor or P.A. for collaboration
- Able to remain calm during stressful times
- Able to respond proficiently to patients' needs with an emphasis on productivity
- Works collaboratively with physicians, mid-levels, physician's nurses/clinical assistants, Triage Staff to optimize patient care
- Refills patient medications according to office policy
- Utilizes Practiced Management System (PMS) and Electronic Medical Record (EMR) appropriately and efficiently
- Maintains a high level of confidentiality
- Documents patient care accurately, in the proper location in the EMR, and in a timely fashion
- Answers live calls as a priority and follows up on patient phone calls within the hour
- Oversees and facilitates the duties of the Triage assistant and Triage Techs as assigned, reassigning duties as necessary to meet department needs and maintain work flow
- Facilitates a harmonious work environment, whereby treating all coworkers with respect and dignity
- Adheres to policies and procedures as set forth in the Employee Manual
- Flexible in meeting the needs of the department
- Maintains a safe work environment
- Performs clerical duties such as faxing, photocopying, and filing
- All other duties as assigned
- Current RN licensure in the State of Wisconsin
- Ability to communicate effectively with patients, family members, physicians, coworkers, and outside customers
- Computer and accurate keyboarding skills required
- Previous Gastroenterology experience
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Triage Nurse
3 days ago
Milwaukee, Wisconsin, United States GI Associates Full timeTriage Registered Nurse Job SummaryThe Triage Registered Nurse (RN) is a critical member of our team at GI Associates, responsible for handling patient phone calls and providing high-quality care in collaboration with physicians, mid-levels, clinical managers, and directors of clinical services. This role requires strong communication and problem-solving...
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Triage Nurse
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Milwaukee, Wisconsin, United States GI Associates Full timeJob SummaryThe Triage Registered Nurse (RN) is a vital member of our team at GI Associates, responsible for handling patient phone calls and providing exceptional care in collaboration with physicians, mid-levels, and clinical managers. This role requires strong communication skills, attention to detail, and the ability to prioritize patient needs...
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RN Triage Specialist
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