Customer Service Associate
1 week ago
We're a leading retailer dedicated to making a positive impact in our communities. Our team members are the heart of our organization, and we're committed to providing a supportive and inclusive work environment.
Job SummaryWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. In this role, you'll play a vital part in delivering exceptional customer experiences and ensuring the smooth operation of our stores.
Key Responsibilities- Provide top-notch customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Bag items at checkout, restock returns, and maintain a clean and organized store environment.
- Collect trash, operate the compactor, and perform housekeeping duties to maintain a safe and healthy work environment.
- Collect carts, stack them, and push them back to the front-end of the store.
- Demonstrate good customer service skills and complete other duties as assigned by management.
- Must be authorized to work in the U.S.
- Must be able to communicate and understand company policies and safety regulations.
- Must meet the ergonomic and physical requirements for this position.
- Must be able to use, or learn to use, the equipment and tools used to perform this job.
- Must meet the company performance standards for the job, including regular attendance and completing the introductory (probationary) period.
- Shift hours: minimum 4-hour shifts or more depending on business needs.
- Job cycles: continual maximum.
- Lift/carry: 50 lbs.
- Stand 55%, sit 0%, walk 45%.
We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer experiences and working in a dynamic retail environment, we encourage you to apply.
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