Customer Service Associate

1 week ago


Harleysville, Pennsylvania, United States The GIANT Full time
About The GIANT Company

We're a leading retailer dedicated to making a positive impact in our communities. Our team members are the heart of our organization, and we're committed to providing a supportive and inclusive work environment.

Job Summary

We're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. In this role, you'll play a vital part in delivering exceptional customer experiences and ensuring the smooth operation of our stores.

Key Responsibilities
  • Provide top-notch customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Bag items at checkout, restock returns, and maintain a clean and organized store environment.
  • Collect trash, operate the compactor, and perform housekeeping duties to maintain a safe and healthy work environment.
  • Collect carts, stack them, and push them back to the front-end of the store.
  • Demonstrate good customer service skills and complete other duties as assigned by management.
Requirements
  • Must be authorized to work in the U.S.
  • Must be able to communicate and understand company policies and safety regulations.
  • Must meet the ergonomic and physical requirements for this position.
  • Must be able to use, or learn to use, the equipment and tools used to perform this job.
  • Must meet the company performance standards for the job, including regular attendance and completing the introductory (probationary) period.
Physical Requirements
  • Shift hours: minimum 4-hour shifts or more depending on business needs.
  • Job cycles: continual maximum.
  • Lift/carry: 50 lbs.
  • Stand 55%, sit 0%, walk 45%.

We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer experiences and working in a dynamic retail environment, we encourage you to apply.



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