Senior Revenue Cycle Systems Analyst

4 weeks ago

Washington, Washington, D.C., United States Cynet Systems Full time
Job Summary

We are seeking a highly skilled Senior Revenue Cycle Systems Analyst to join our team at Cynet Systems. As a key member of our revenue cycle team, you will be responsible for analyzing and improving our revenue cycle processes, ensuring compliance with industry regulations, and providing exceptional customer service to our internal department users, vendors, and peers.

Key Responsibilities
  • Customer Service: Provide timely and effective support to customers, addressing their questions, concerns, and enhancement requests, and communicating with them in a professional and courteous manner.
  • Teamwork and Project Management: Collaborate with team leaders and directors to establish project goals, milestones, and procedures, and work on projects throughout the organization, monitoring and reporting on project task progress.
  • Solution Design and Development: Analyze events, documentation, requirements, and needs to design and develop solutions to solve problems and meet organizational needs, and propose solutions to department leaders.
  • Performance Improvement/Transformation/Innovation: Demonstrate an ongoing understanding of performance improvement activities, identify and pursue business transformation opportunities, and use innovation to enhance and solve current system and business workflow problems.
  • Technical Skills and Industry Knowledge: Assist and participate in system activities, including project and operational support, and maintain knowledge up-to-date on application build, design, and technical infrastructure.
  • Reports & Analytics: Generate standard and ad hoc reports, and design and assist in developing non-standard/custom reports as required.
  • Training: Train new and current staff members on applicable systems and applications, and work with customers and vendors on training for new systems being implemented and rolled out.
  • Other Duties and On-Call: Fulfill on-call requirements and other duties as assigned.
Requirements
  • Bachelor's degree or a minimum of 9 years of relevant experience in the absence of a degree.
  • At least 5 years of relevant revenue cycle experience.
  • Minimum 3 years of experience in an IS healthcare setting.
  • Experience with 2 full life cycle implementations (from scoping/planning through to go-live support).
  • At least 3 years of Soarian Application experience.
  • Minimum 3 years of experience with HL7, Patient Access, and Revenue Cycle systems.
  • Technical Expertise: Ability to troubleshoot Soarian interface issues and third-party applications, and experience with systems like PBAR, MedSeries4, Change Healthcare, nThrive, and PatientKeeper.
  • Project Management & Leadership: Strong organizational skills with the ability to prioritize multiple tasks in a dynamic, fast-paced environment, and experience in managing multiple projects concurrently and completing tasks independently.
  • Customer Service & Teamwork: Strong focus on customer service, capable of addressing user questions, concerns, and resolving system issues efficiently.
  • Analytical & Problem Solving Skills: Strong analytical skills with the ability to design solutions, develop scope, and solve problems related to system workflows and revenue cycle processes.
  • Knowledge of performance improvement techniques, innovation in solving system issues, and identifying business transformation opportunities.
  • On-Call Availability: Must be willing to fulfill on-call responsibilities and handle other duties as assigned.

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