Order Fulfillment Representative
3 days ago
We at Calumet Specialty Products Partners, LLC, strive to deliver exceptional products and services to our customers. Our team is dedicated to providing outstanding customer support and ensuring seamless order fulfillment.
Job Overview">This role is responsible for managing customer relationships, processing orders, and collaborating with internal teams to drive business success.
Responsibilities">- ">
- Manage customer inquiries and resolve issues promptly and professionally.">
- Process sales orders accurately and efficiently, adhering to deadlines.">
- Maintain open communication with customers, suppliers, and internal stakeholders to ensure smooth operations.">
- Develop and maintain strong relationships with customers to increase satisfaction and loyalty.">
- Contribute to process improvements and suggest solutions to optimize order fulfillment and customer service.">
- Analyze data to identify trends and areas for improvement, making recommendations to enhance overall performance.">
- Stay up-to-date with industry developments and best practices, applying knowledge to drive business growth.">
- Collaborate with cross-functional teams to achieve shared goals and objectives.">
- Perform other duties as assigned by management.">
- ">
- Bachelor's degree or equivalent experience.">
- 2+ years of experience in customer-facing roles or order management.">
- Strong understanding of ERP systems and software applications.">
- Excellent communication and problem-solving skills.">
- Able to work effectively in a team environment.">
Our compensation package includes a competitive salary, comprehensive benefits, and opportunities for professional growth and development.
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