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Associate Director R&D Business Operations Lead
2 months ago
Career Opportunities at CSL Behring
We are seeking a highly skilled and experienced professional to join our team as an Associate Director R&D Business Operations. This is a key leadership role that will be responsible for managing the R&D Business Service Navigator (BSN) team, providing guidance and delivery to the R&D organization when engaging with third-party service providers.
Key Responsibilities- Lead the BSN capability, working with the Business Operations Network (BON) and Enabling Functions to implement efficient processes and accountable for performing the process and team members.
- Facilitate the contracting process on behalf of the R&D Functions; including reviewing, tracking and execution of Professional Services agreements with all internal and external parties.
- Provide guidance to R&D personnel on how best to process other third-party requests, such as contingent workers, Key Opinion Leaders, and other Sourcing categories (e.g., Capital, Instruments, and Consumables).
- Develop and compile metrics to demonstrate the level of service provided to the R&D organization by the BSN.
- Develop strategies and recommendations for improving processes, expanding capabilities, and streamlining the operations of the BSN.
- Identify service and capability improvement opportunities and lead plans for implementation.
- Provide regular reports to BON on the performance of the BSN.
- Prioritize demand for BSN service, balancing specific functional needs with broader R&D needs; work through BON members to resolve conflicts.
- Ensure communication channels are in place to R&D customers to provide transparency on request status.
- Maintain relationships with both internal and external collaborators and partners across all geographical regions.
- Build relationships and collaborate within R&D (all Functional pillars) and Enabling Functions (Sourcing, Legal, Legal Services, I&T) to enforce and improve BSN processes.
- Bachelor's degree or equivalent in Science or Business Administration related field.
- 8 years' experience in biotechnology or pharmaceutical industry or experience in finance / business analysis.
- Working knowledge in drug research, development, and manufacturing processes of pharmaceuticals (CMC, non-clinical, clinical, and regulatory).
- Experience working with business operations software applications e.g. SAP, Ariba, Companion.
- Medical, Dental, Vision
- 401K
- PTO