Caregiver Seniority Team Lead
4 days ago
Join our dynamic team at Sunrise Senior Living as a Senior Care Manager Lead As a key member of our care team, you will play a vital role in delivering exceptional care and services to our residents.
About the Job
We are looking for a caring and compassionate leader who can supervise and support our care teams. As a Caregiver Seniority Team Lead, you will be responsible for ensuring that residents receive high-quality care and services in accordance with their individualized service plans (ISPs). You will serve as a role model for care staff, demonstrating excellence in customer service, teamwork, and quality of care.
Responsibilities:
Essential Responsibilities- Supervise and Support Care Teams:
- Take attendance at the beginning of every shift; manage call-offs/no shows; send open shift messages and respond to shift requests.
- Support team members as they provide Activities of Daily Living (ADL) care and services to residents in accordance with their ISPs.
- Encourage personalized and meaningful resident participation in life enrichment programming and ADLs.
- Assist with Meal Service:
- Coach team members on hospitality standards during meal service.
- Document Care and Services:
- Accurately document care and services provided to residents.
- Review care manager documentation throughout the shift.
- Identify and bridge gaps in documentation by coaching team members.
- Ensure Compliance:
- Monitor team member break schedule and duration.
- Ensure care managers clock in/out using correct job codes.
- Coach team members as required.
- Display Flexibility:
- Work holidays, evenings, weekends, and additional shifts when necessary.
- Cross-Train and Certify:
- Cross-train and credential (including certifications where required by state) to safely administer medications if needed during times of high volume or unexpected absence.
- Lead by Example:
- Lead by example when clocking in/out and taking proper meal/rest breaks.
- Participate in Interviews:
- Participate in group interview process, including job preview video and community tour.
- Onboard New Team Members:
- Support onboarding of new team members, including shadowing and skills demonstration.
- Maintain a Safe Environment:
- Maintain a safe and secure environment for all staff, residents, and guests by following established safety standards.
- Report Incidents:
- Report incidents and complete appropriate paperwork immediately.
- Communicate Resident Changes:
- Communicate any observed or suspected resident change of condition to the department care coordinator.
- Prevent and Handle Conflict:
- Prevent and handle conflict by working with the team towards a solution.
- Contribute to Performance Reviews:
- Contribute to care manager annual performance review by providing feedback to department care coordinator.
At Sunrise Senior Living, we pride ourselves on delivering high-quality care with a personal touch. Our care-focused environment extends to our team members, offering programs, rewards, and benefits to help you live your best life. With over 30 years of experience, we have become a leader in senior care. Join our team and discover why we're a certified Great Place to Work
Estimated Salary: $55,000 - $65,000 per year
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