IT Support Specialist
1 week ago
About the Role
We are seeking an experienced IT Support Specialist to join our team at Randstad Digital Americas. This is a fantastic opportunity for someone who is passionate about providing exceptional support and solutions to our clients.
Key Responsibilities
The successful candidate will be responsible for troubleshooting and resolving technical issues related to enterprise end-user environments, including Microsoft Outlook, Active Directory, Group Policy, Windows Operating Systems, and hardware devices.
They will also provide support for Azure Virtual Desktop, Citrix, and Mobile Device Management (MDM) ecosystems, as well as experience with Service Now, Microsoft SharePoint, and printer diagnostics.
Requirements
To be successful in this role, you will need to have:
- Experience in troubleshooting and supporting enterprise end-user environments
- Knowledge of Microsoft products, including Outlook, Active Directory, Group Policy, and Windows Operating Systems
- Familiarity with Azure Virtual Desktop, Citrix, and MDM ecosystems
- Skills in printer diagnostics and repair
- Ability to work effectively in a remote support environment using platforms such as TeamViewer, BeyondTrust, QuickAssist, and RemoteHelp
- Basic knowledge of Mac and Linux operating systems
What We Offer
In return for your expertise, we offer a competitive salary of $85,000 per year, based on industry standards and location. Additionally, you will have opportunities for professional growth and development, as well as a collaborative and dynamic work environment.
About Us
Randstad Digital Americas is a leading provider of digital transformation services, and we are committed to delivering exceptional results for our clients. Our team is passionate about innovation and excellence, and we strive to make a positive impact in our communities.
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