IT Support Specialist
5 days ago
We are seeking a highly skilled and enthusiastic IT Support Specialist to join our team at Ringling College of Art & Design.
About the RoleThis is an exciting opportunity for a customer-focused individual with a passion for technology to provide exceptional support to students, faculty, and staff.
Responsibilities- Provide technical assistance and resolve issues related to computer systems, software, and peripherals.
- Interact with clients to discern end-user technology issues and inquiries.
- Work collaboratively with the Institutional Technology team to identify and implement solutions.
- Contribute to the development and maintenance of knowledge bases and documentation.
- Perform special projects and other duties as assigned.
- Bachelor's degree or equivalent experience in a related field.
- Minimum two years of customer service experience, preferably in a technical environment.
- Demonstrated aptitude with technology and strong problem-solving skills.
- Excellent communication and interpersonal skills.
- Help desk and technology troubleshooting experience.
- Technology-related certifications.
We offer a competitive salary of $45,000 - $55,000 per annum, depending on experience.
Ringling College of Art & Design is an Equal Opportunity Employer. The College provides equal employment opportunity to all persons without regard to sex, age, gender, color, race, national or ethnic origin, religion, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information, or any other basis prohibited by law.
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