Logistics Operations Manager
2 weeks ago
Wings Program Inc is seeking a highly experienced Senior Manager of Logistics Operations and Transportation to lead our logistics operations and transportation team.
Key Responsibilities:• Lead and optimize logistics operations, collaborating with the logistics manager to ensure compliance with Wings policies and procedures.
• Direct and improve transportation team operations by partnering with the team supervisor to maximize productivity through optimal scheduling and fleet management.
• Manage and oversee the in-kind needed items team to ensure exceptional customer service to donors and clients.
• Collaborate cross-functionally with Wings departments to assess and fulfill supply needs.
• Build and strengthen partnerships with business leaders, service organizations, and faith communities to drive Wings awareness and enhance donor loyalty.
• Develop and update written policies and standard operating procedures regularly.
• Represent Wings at internal and external meetings, contributing strategic insights and operational updates.
• Provide comprehensive reporting to senior leadership and stakeholders.
Requirements:• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• 5 years of experience managing multiple teams, with a proven track record of leadership and operational improvements.
• 3 years of customer service experience, demonstrating a strong commitment to service excellence.
• 5 years of logistics management experience, with a focus on optimizing supply chain processes.
• OSHA certification (preferred).
• Commitment to diversity, equity, and inclusion in all aspects of leadership and team management.
• Strong leadership, project management, and problem-solving skills.
• Proficiency in Microsoft Office Suite, with strong analytical and reporting capabilities.
• Valid Illinois driver's license, transportation, automobile insurance, and a clean driving record.
• Ability to meet the physical requirements of the role, including lifting up to 35 pounds regularly and standing for extended periods.
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