Technical Business Analyst
1 day ago
MongoDB is a leader in the database industry, empowering innovators to create, transform, and disrupt industries by unleashing the power of software and data. As a Business Systems Analyst 3, you will be part of our CRM Technologies team, working with cross-functional business stakeholders, product management, and engineering teams to drive ongoing system improvements of our CRM suite of applications, including Salesforce, FinancialForce (Certinia), Contract Lifecycle Management Systems, and Salesforce CPQ to improve user adoption.
Main Responsibilities
- Design and implement business process improvements across various departments.
- Develop and maintain documentation of business requirements and system functionality.
- Collaborate with stakeholders to identify areas for process improvement.
- Implement Salesforce configurations and integrations as required.
- Participate in Agile development methodologies.
Requirements
- Bachelor's or Master's degree in Computer Science, Information Systems, or equivalent.
- Certified Salesforce Advanced Administrator/Application/System Architect preferred.
- 5+ years techno-functional experience in designing, enhancing, and supporting solutions on Salesforce and associated systems.
- Strong domain understanding of lead-to-opportunity, opportunity-to-quote, and quote-to-cash processes with firsthand knowledge of subscription and consumption business models.
- Ability to work efficiently in an Agile environment leveraging tools like JIRA, SmartSheets, etc.
- Comfortable engaging with Admins and Engineers with functional knowledge and understanding of both declarative and non-declarative Salesforce development.
The estimated salary for this position is $76,000-$149,000 USD per year.
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