Patient Access Representative 1st Shift 24 Hours

3 days ago


Putnam, Connecticut, United States Day Kimball Healthcare Full time
Job Summary

As a Patient Access Representative at Day Kimball Healthcare, you will play a critical role in ensuring the smooth registration and insurance verification process for our patients. This position requires strong communication and organizational skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Register patients for Emergency, Scheduled Outpatient, and Inpatient procedures
  • Verify insurance benefits and obtain necessary signatures
  • Coordinate with medical staff, physician offices, and other hospital departments to ensure accurate and timely registration
  • Process payments and provide receipts for patients
  • Maintain confidentiality and handle sensitive patient information with discretion
  • Stay up-to-date on all emergency and general functions of the console operation
Requirements
  • High school graduate or equivalent required
  • 2 years Customer Service experience preferred
  • Knowledge of Healthcare Insurance and medical terminology preferred
  • Excellent customer service skills and computer literacy required
Working Conditions

This position requires the ability to work in a fast-paced environment, handle multiple tasks simultaneously, and maintain a high level of accuracy and attention to detail. The ideal candidate will be able to work effectively in a team environment and provide excellent customer service to patients and staff.



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