Host & Hostess - Customer Service Representative
4 weeks ago
About Tully's Good Times
We are a family-owned, locally operated business with a fun and relaxing atmosphere, offering our guests the opportunity to experience "Great Food and Good Times".
As a member of our team, you will be part of a professional, fast-paced environment where you can learn and grow with hands-on training and a structured path to career advancement.
Job Responsibilities
- Work well under general supervision and collaborate with various positions in the restaurant.
- Work quickly and efficiently to maintain high-quality service.
- Follow food safety and cleanliness guidelines to ensure a clean and safe dining area.
- Maintain proper quality parameters and effectively manage wait and quote times.
- Assist bussers and servers in bussing tables and maintaining a clean dining area.
- Communicate with fellow team members and management to stay informed and wear a headset as needed.
- Participate in ongoing training and development to enhance your skills and knowledge.
Job Qualifications
- High-volume customer service experience is preferred.
- Consistency, reliability, and a positive attitude are essential.
- High energy and enthusiasm are required to provide excellent customer service.
- Outstanding communication and interpersonal skills are necessary for success in this role.
- Values teamwork and providing the highest level of customer service.
- Open availability and flexibility are a must, with the ability to work any shift.
- Continuous bending, reaching, twisting, and use of hands are required.
- Ability to stand/walk for extended periods and lift up to 35 lbs.
Benefits
- Starting pay up to $16.00/hr.
- Flexible scheduling for full and part-time employees.
- Full-time employees are eligible for health insurance.
- 401K program and company match.
- Paid sick leave.
- Discounted shift meal.
- Direct deposit available.
- Training and career growth opportunities.
Requirements
- 16 years or older.
- Legally authorized to work in the United States.
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