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Customer Service Representative

4 weeks ago

Depew, New York, United States Tully's Good Times Full time

We are seeking a highly motivated and energetic individual to join our team as a Host/Hostess at Tully's Good Times. As a Host/Hostess, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.

Job Responsibilities:
  • Work well under general supervision and with a variety of other positions in the restaurant.
  • Work quickly and efficiently to ensure seamless service.
  • Follow food safety and cleanliness guidelines to maintain a clean and safe environment.
  • Maintain proper quality parameters to ensure high-quality food and service.
  • Effectively maintain our wait and quote times to ensure a smooth dining experience.
  • Assist bussers and servers in bussing tables and maintaining a clean dining area.
  • Communicate with fellow team members and management to keep one another informed.
  • Participate in ongoing training and development to improve skills and knowledge.
Job Qualifications:
  • High volume customer service experience preferred.
  • Consistency, reliability, and a positive attitude are essential.
  • High energy and enthusiasm are required to provide exceptional customer service.
  • Outstanding communication and interpersonal skills are necessary for success in this role.
  • Values teamwork and providing the highest level of customer service.
  • Open availability and flexibility are a must, with the ability to work any shift.
  • Continuous bending, reaching, twisting, and use of hands are required.
  • Ability to stand/walk for extended periods of time and lift up to 35 lbs.
Benefits:
  • Starting pay up to $16.00/hr.
  • Flexible scheduling for full and part-time employees.
  • Full-time employees are eligible for health insurance.
  • 401K program and company match.
  • Paid sick leave.
  • Discounted shift meal.
  • Direct deposit available.
  • Training and career growth opportunities.

Tully's Good Times is an Equal Opportunity Employer.