Service Lead Communications Specialist

2 weeks ago

Chandler, Arizona, United States End Solution Communications LLC Full time
Job Title: Service Lead Communications Technician

EndSolution Communications LLC is seeking a highly skilled Service Lead Communications Technician to join our team. As a key member of our team, you will be responsible for overseeing the installation, maintenance, and repair of telecommunications systems in commercial buildings.

Key Responsibilities:
  • Manage cabling projects, conduct advanced testing of copper and fiber installations, and ensure adherence to best practices and safety standards.
  • Lead service crews, assume responsibility for effective performance, and provide necessary training; hold weekly safety meetings and initiate performance-related communications.
  • Design telecommunication spaces, plan pathway routes, implement bonding and grounding procedures, and labeling.
  • Coordinate with the Service Project Manager to ensure productivity, job completion, and compliance with project budget.
  • Complete all EndSolution Communication documentation accurately and on time, including digital processes such as Clock Shark.
  • Perform quality checks, coordinate moves and cut sheets for voice, data, fiber, hardware cross connects, and prepare red-lined as-built drawings.
  • Serve as the main on-site customer contact for questions and/or concerns; attend facility and construction meetings as needed.
Requirements:
  • Must be self-motivated, positive in approach, professional, and help create, develop, and implement project process improvement(s).
  • Ability to work well under pressure and handle emergencies.
  • Must have excellent written and spoken communication skills.
  • Must be flexible in constantly changing conditions such as start times, locations.
  • Must promote the Company culture and mission to all employees, vendors, clients, and business partners and interact in a professional manner at all times.
  • Must be able to act as the Company liaison for interface with customer representative(s).
  • Must possess proven problem-solving skills, critical thinking skills, and the ability to effectively read, write, and give oral presentations.
  • Must be able to work at heights, off a ladder, and in confined spaces, lift up to 50 pounds, and move up to 75 pounds.
  • Must be able to see and distinguish different colors, read small print, and hear and recognize audible signals such as dial tones.
  • Must be able to travel cities throughout Arizona and/or regional territory as needed.
Education, Certification, License, and Skill Requirements:
  • Must possess at least a High School diploma or GED equivalency.
  • Must possess a minimum of three (3) years of experience in telecommunications or a related technical field.
  • Must be able to install, terminate (Mechanical to Fusion), and service fiber.
  • Must possess a minimum of 3-4 years supervisory and/or managerial experience.
  • Must possess and be able to effectively use the tools listed above.
  • Must have proven skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting, and quality requirements.
  • Must know the universal communications color codes.
  • Must possess and be proficient with the listed tools.
  • Must be proficient with Microsoft Office (Word, Excel, and MS Project).
  • Must meet Company minimum driving standards.
  • Must be proficient with Fluke DSX2-5000 Copper / Fiber / OTOR.

EndSolution Communication LLC is dedicated to making a difference for our employees, customers, and community. Our employees enjoy a work culture that promotes teamwork, commitment, persistence, and accountability.

EndSolution Communications benefits include benefits like health care, paid time off, retirement savings.

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