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Service Appointment Specialist

2 months ago

Trenton, New Jersey, United States Ciocca Chevrolet of Princeton Full time
Join the Team at Ciocca Chevrolet of Princeton
At Ciocca Chevrolet of Princeton, we believe in making a difference in the automotive industry. We are currently looking for a Service Appointment Specialist to enhance our service department.

Why Work With Us?
As part of the largest privately held automotive dealer group in the tri-state area, you will have access to:
- Competitive salary ranging from $45,000 to $55,000 annually
- Flexible work schedule with Monday to Friday shifts and alternate weekends
- Opportunities for career advancement across our extensive network of dealerships
- Comprehensive training programs designed to support your professional growth
- A culture built on values such as integrity, professionalism, and teamwork
- Engaging employee events and community service initiatives
- A robust benefits package including 401(k) with employer match, paid holidays, and medical plans

Key Responsibilities:
- Handle incoming service appointment inquiries with professionalism
- Conduct outbound calls to schedule appointments from a provided prospect list
- Review vehicle service histories and identify any open recalls
- Recommend necessary services to customers based on their needs
- Build and maintain strong relationships with clients to enhance customer satisfaction

Qualifications:
- Previous experience in customer service is a plus, but not mandatory
- Strong teamwork skills and a positive attitude
- Excellent listening skills to understand customer needs
- Ability to establish rapport with clients
- Friendly and approachable demeanor
- Professional and courteous communication style

At Ciocca Chevrolet of Princeton, we are committed to creating a diverse environment and are proud to be an equal opportunity employer. We look forward to welcoming you to our team