Branch Manager Lead

1 month ago


Janesville, Wisconsin, United States Blackhawk Community Credit Union Full time
Job Summary

We are seeking a highly skilled and experienced Branch Manager to join our team at Blackhawk Community Credit Union. As a Branch Manager, you will be responsible for overseeing the daily operations of our branch, ensuring exceptional member service, and promoting financial discipline.

Key Responsibilities
  • Supervise and manage a team of motivated branch staff to achieve member satisfaction and branch growth.
  • Teach staff to identify member opportunities for financial improvement and provide support.
  • Implement and maintain operational regulations, policies, and procedures to maximize accuracy and efficiency.
  • Take responsibility for overall branch functionality and appearance, including safety and security.
  • Attend meetings and training sessions to stay up-to-date on policies, regulations, and products.
Requirements
  • Bachelor's Degree in a related field or equivalent experience.
  • Two years of previous experience as a supervisor or equivalent management experience.
  • Prior experience as a lead teller, member advisor, and manager.
Competencies
  • Ability to multitask, delegate, set deadlines, and prioritize.
  • Strong interpersonal skills, maturity, and good judgment.
  • Well-developed skills in verbal and written communication.
  • Role model of positive personal projection.
Working Conditions

The Branch Manager will work in a comfortable, quiet indoor area with occasional exposure to mild physical discomfort. The position requires frequent periods of standing or sitting, with some opportunity to move about.



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