Financial Services Representative

2 days ago


Springfield, Illinois, United States Illinois Educators Credit Union Full time
About the Role

We are seeking a highly motivated and customer-focused Bank Advisor to join our team at Illinois Educators Credit Union. As a Bank Advisor, you will play a critical role in providing exceptional service to our members, helping them achieve their financial goals, and building strong relationships with our community.

Key Responsibilities
  • Provide personalized service to members, offering tailored solutions for their financial needs, including account opening and maintenance, transaction processing, and financial product information.
  • Support branch operations, ensuring accurate and efficient processing of transactions, and maintaining knowledge of financial products and services.
  • Collaborate with the team to achieve operational goals, adhering to policies and guidelines, and promoting a positive and inclusive work environment.
  • Develop and maintain strong relationships with members, understanding their financial goals and objectives, and providing guidance and support to help them achieve success.
Requirements

To be successful in this role, you will need:

  • At least 6-12 months of cash handling experience in a customer service role, financial services, or teller experience.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Attention to detail and accuracy, with the ability to maintain confidentiality and handle sensitive information.
  • A high school diploma or equivalent, with additional training or an associate's degree a plus.
What We Offer

We offer a competitive compensation package, including a 401(k) retirement program, paid holidays, and paid time off. We also provide opportunities for professional growth and development, as well as a collaborative and supportive work environment.

About Us

Illinois Educators Credit Union is a not-for-profit financial cooperative dedicated to serving the financial needs of our members. We are committed to providing exceptional service, building strong relationships, and making a positive impact in our community.



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