Customer Service Representative

24 hours ago


Springfield, Illinois, United States Great Southern Bancorp Full time
Job Summary

As a key member of the Great Southern Bancorp team, the Call Center Representative plays a vital role in delivering exceptional customer experiences. This role requires strong communication skills, a customer-centric approach, and the ability to resolve issues efficiently.

Key Responsibilities
  • Assess customer needs and provide personalized support
  • Answer general account-related inquiries and gather relevant information
  • Resolve customer issues in a timely and professional manner
Requirements

• Strong communication and interpersonal skills

• Ability to work in a fast-paced environment

• Excellent problem-solving and analytical skills

• Proficiency in banking and financial services



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