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Tanning Salon Operations Manager Trainee

2 months ago

Ashland, Kentucky, United States Sun Tan City Full time
Company Overview


Sun Tan City is a prominent family-owned tanning salon network in the United States, boasting around 250 locations across 20 states.

As a key member of the Glow Brands family, which encompasses Sun Tan City, Planet Fitness, and Buff City Soap, our headquarters are situated in Louisville & Elizabethtown, Kentucky.

With over 350 locations and a workforce exceeding 2200 individuals, we are dedicated to fostering client confidence.

Our mission is to assist clients in feeling their best, whether for special events or daily life, by providing expert guidance on optimal tanning solutions. Enjoy complimentary tanning as part of our team Our salons are vibrant and filled with passionate employees who prioritize customer engagement, creating a friendly atmosphere where colleagues and clients build lasting relationships.

If you resonate with our values, we invite you to explore this opportunity.


Job Summary


The Tanning Salon Operations Manager Trainee plays a vital role in enhancing salon performance, ensuring exceptional client service, and upholding operational standards to meet or surpass set productivity benchmarks.

This individual will oversee and mentor Tanning Consultants to achieve corporate objectives, exemplifying best practices in all operational aspects.

The Operations Manager Trainee instills a sense of urgency to meet goals and holds the team accountable for delivering outstanding client experiences.


Benefits:
• Opportunities for career advancement

• Competitive compensation based on experience and skills

• Flexible work schedules

• Attractive bonus structure

• Employee discounts on products and services

Tasks & Responsibilities:
Key responsibilities include but are not limited to:

• Overseeing daily salon operations in a dynamic environment.

• Leading by example in creating a client-focused experience and achieving personal sales targets.

• Maintaining a professional and pristine salon atmosphere.

• Setting clear objectives for team members.

• Providing coaching, training, and constructive feedback to enhance team performance.

• Generating sales reports, managing inventory, and assisting with other managerial duties.

• Supporting the Salon Director in managing revenue and expenses effectively.

• Ensuring optimal staffing levels for maximum productivity and exceptional customer service while managing labor costs.

• Availability to work evenings and weekends.


• Commitment to a 5-day workweek, averaging 35 to 45 hours per week based on employment status.


Experience:
• Required: Management and/or Sales experience.

• Preferred: Experience in the Beauty Industry and/or Customer Service.

• Basic computer proficiency (Word, Excel, Outlook).

• Ability to manage effectively in a fast-paced setting, handling multiple tasks simultaneously.

• Knowledge of client service techniques and operational practices.

• Strong problem-solving and organizational skills.

• Proven leadership abilities, with a focus on coaching and mentoring.

• Team-building capabilities.

• Proficiency in prioritizing and delegating tasks.

Physical Requirements:
• Ability to stand and walk for extended periods.

• Capability to bend at the waist for cleaning tanning equipment.

• Ability to lift or assist in lifting heavy items.

• Capacity to bend down to pick up items from the floor.

• Ability to perform cleaning tasks, including dusting, sweeping, mopping, and scrubbing.