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Senior Operations Excellence Program Manager, Product Operations
2 months ago
We are seeking a highly skilled Senior Operations Excellence Program Manager to join our Product Operations team at Amazon. As a key member of our team, you will be responsible for creating and launching new product development processes to drive growth and improve our ability to deliver product solutions to our customers.
Key Responsibilities:
- Analyze current processes and propose improvements or new mechanisms to better serve our customers while improving speed, cost, scalability, and cross-functional collaboration.
- Partner with Product Management, Engineering, Quality, and other cross-functional Operations and Finance stakeholders in the detailed development, deployment, and ongoing ownership of new development mechanisms.
- Identify, propose, and develop new portfolio metrics tools and systems.
- Guide teams through deployment of new mechanisms through hands-on guidance, training, and training materials.
- Evangelize new processes with key cross-functional teams.
- Engage and influence cross-functional teams for designing/modifying their processes for more effective product development.
About the Team
We are a team that spans across products to solve problems for our customers. We look for new product ideas, new mechanisms, new supply chain solutions, and combinations of these to make a positive impact on the world around us. Not only are we a gifted and passionate team, we also deeply value collaboration and building trust within and outside our group. We share our ideas and experiences so we can learn and grow from each other, all while developing and launching iconic products known the world over at scale.
Basic Qualifications
- 5+ years of product or program management, product marketing, business development or technology experience.
- Bachelor's degree or equivalent.
- Experience working across functional teams and senior stakeholders.
- Experience in influencing senior leadership through data-driven insights.
- Experience with end-to-end product delivery.
- Experience with key program management techniques such as Gantt chart scheduling and planning, budgeting and budget management, risk mitigation, and communicating status and escalations.
Preferred Qualifications
- Experience in areas such as market research, statistics, finance or qualitative/quantitative research.
- Experience owning feature delivery and tradeoffs of a product.
- Experience in designing and managing product development processes and tools.
What We Offer
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit our website.
