Senior Production Operations Manager, WW Marketing Communications

2 weeks ago


Sunnyvale, California, United States Apple Full time
About the Role

The Senior Production Operations Manager is a key leadership position within our Production organization, responsible for overseeing the performance and work output of our Technical Device Management, Media Operations, Video Accessibility, and Special Operations teams.

Responsibilities
  • Directly oversee and develop the performance and work output of the Technical Device Management, Media Operations, Video Accessibility, and Special Operations teams.
  • Drive continuous innovation in processes, practices, tools, and policies that guide the MPO teams' behavior in their day-to-day operations.
  • Develop and implement cost optimization strategies across the organization.
  • Cultivate relationships and collaborate across the Apple organization to ensure business and key stakeholder objectives are met.
  • Develop and apply a deep understanding of Video Production and Post-Production systems, equipment, and workflows.
  • Drive strong partnerships with Creative and Production teams and build effective strategies that address the creative needs for a wide range of work across Marcom.
  • Empower clear and consistent communication, helping everyone stay informed without overwhelming the teams.
  • Act as a champion of the Apple brand standards and core values in all aspects of the work.
Requirements
  • 10+ years of direct production experience.
  • 3+ years of experience leading managers and senior individual contributors.
  • Experience leading large-scale, highly performing Production or Post-Production teams within a Production company, Post-Production company, creative agency, or in-house at a global brand organization.
Preferred Qualifications
  • Experience creating exceptional quality creative work.
  • A deep understanding of the Apple hardware and software ecosystem.
  • A strong sense of urgency, consistently staying on top of projects and ensuring all production and planning deadlines are met with precision and efficiency.
  • Ability to work unpredictable hours to achieve creative success.
  • Strong discretion, capable of handling sensitive corporate information and building a culture of integrity within the team.
  • Extremely detail-oriented with extraordinary follow-through skills.
  • Approach problems flexibly and with a willingness to adapt to arrive at the best solution.
  • Resourceful and proactive in finding solutions.
  • See around corners to ensure awareness of bigger problems and opportunities ahead.
  • Technical proficiency and working knowledge of innovative Video production-related technology, tools, and platforms.
  • Familiarity with the software development process and able to lead a Special Operations team developing apps, scripts, and automations to optimize the production process.
  • Exceptional leadership, communication, and collaboration skills, with the ability to influence, build consensus, drive collaboration, and alignment across a broad, cross-functional set of stakeholders.
  • Strong analytical skills and expertise in modeling and forecasting operational needs.
  • Proven track record of driving efficiency and cost savings in a fast-paced environment.


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