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Healthcare Office Supervisor

2 months ago


Washington, Pennsylvania, United States Preferred Primary Care Physicians, Inc. Full time
Job Overview

Are you interested in contributing to a dynamic and expanding primary healthcare practice? Preferred Primary Care Physicians (PPCP) is seeking a skilled Medical Office Manager to oversee our operations. This role is essential for ensuring the smooth functioning of our medical office.

Key Responsibilities:

  • Manage the financial aspects of the practice, ensuring optimal revenue cycle performance.
  • Oversee patient scheduling, registration, financial counseling, medical records, billing, and collections.
  • Coordinate daily operations to maintain efficiency and productivity.
  • Foster a culture of excellent customer service across all staff levels.
  • Develop, implement, and uphold office policies and procedures.
  • Conduct interviews, hire, and train a competent medical office team.
  • Supervise medical office personnel, including performance evaluations and training.
  • Maintain organized filing and documentation systems.
  • Manage the electronic medical records (EMR) system.
  • Ensure patient satisfaction by addressing complaints and implementing process improvements.
  • Guarantee compliance with HIPAA, OSHA, and other relevant regulations.
  • Utilize reporting tools to monitor patient health maintenance and appointment adherence.
  • Collaborate with healthcare providers to ensure effective patient care and follow-up.

Qualifications:

A background in business or healthcare administration, preferably with an Associate's or Bachelor's degree, is advantageous.

Experience:

  • A minimum of 5 to 7 years in a medical office environment is preferred.
  • 2-3 years in a supervisory or management capacity is required.

About Preferred Primary Care Physicians:

Established in 1995, our practice is dedicated to delivering exceptional healthcare services. We operate over 20 locations, providing comprehensive care and support to our patients. Our commitment to quality is reflected in our team-based approach and advanced clinical programs.

We offer a competitive benefits package, including medical, dental, vision, and a robust 401k plan.

We are an equal opportunity employer.