Senior Service Writer Role

1 week ago


Eatontown, New Jersey, United States 2-J S Auto Repair LLC Full time
About the JobWe are seeking a skilled and experienced Service Writer / Service Manager to join our team at 2-J S Auto Repair LLC. As a key member of our service department, you will be responsible for managing a team of technicians, addressing customer inquiries, and maintaining accurate documentation of service transactions. This is a challenging yet rewarding opportunity to develop your leadership skills and contribute to the success of our business.

Responsibilities and ExpectationsYour primary responsibilities will include:
  • Managing a team to ensure excellent customer satisfaction, efficiency, and profitability
  • Coordinating repairs and maintenance tasks to meet deadlines and customer expectations
  • Mentoring employees on customer relations, sales strategies, and service procedures
  • Ensuring compliance with all relevant laws, regulations, and company policies

Qualifications and RequirementsTo succeed in this role, you must possess:
  • A high school diploma or equivalent; a bachelor's degree is preferred
  • At least two years of experience as an automotive service writer or advisor; prior experience as a service manager is highly desirable
  • A valid state-issued driver's license with a clean driving record
  • A deep understanding of automotive technology, technician job duties, and repair services

Benefits and CompensationWe offer a comprehensive benefits package, including:
  • Competitive salary and performance-based bonuses
  • 401(k) matching and retirement savings plan
  • Career advancement opportunities and ongoing training
  • Paid time off and holiday leave
  • Comprehensive health insurance and wellness programs


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