Senior Service Writer Role
1 week ago
Responsibilities and ExpectationsYour primary responsibilities will include:
- Managing a team to ensure excellent customer satisfaction, efficiency, and profitability
- Coordinating repairs and maintenance tasks to meet deadlines and customer expectations
- Mentoring employees on customer relations, sales strategies, and service procedures
- Ensuring compliance with all relevant laws, regulations, and company policies
Qualifications and RequirementsTo succeed in this role, you must possess:
- A high school diploma or equivalent; a bachelor's degree is preferred
- At least two years of experience as an automotive service writer or advisor; prior experience as a service manager is highly desirable
- A valid state-issued driver's license with a clean driving record
- A deep understanding of automotive technology, technician job duties, and repair services
Benefits and CompensationWe offer a comprehensive benefits package, including:
- Competitive salary and performance-based bonuses
- 401(k) matching and retirement savings plan
- Career advancement opportunities and ongoing training
- Paid time off and holiday leave
- Comprehensive health insurance and wellness programs
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