Customer Relationship Specialist

7 days ago


Eatontown, New Jersey, United States 2-J S Auto Repair LLC Full time

Job Summary: We are looking for a highly skilled Service Writer / Service Manager to join our service team at 2-J S Auto Repair LLC.

Company Overview: Our company is committed to providing outstanding automotive repair services, driven by a passion for excellence and customer satisfaction.

Salary: $70,000 - $90,000 per year, based on experience and qualifications

Job Description: As a Service Writer / Service Manager, you will be responsible for overseeing the service team, ensuring timely completion of repairs, and developing strategies to improve customer engagement and sales.

Responsibilities:

  • Lead the service team to achieve exceptional customer satisfaction and productivity
  • Develop and implement initiatives to enhance service quality and efficiency
  • Collaborate with the service team to ensure smooth workflow and effective communication
  • Manage service department paperwork and documentation

Qualifications:

  • High school diploma or GED required; bachelor's degree preferred
  • Minimum two years of experience in service writing or management; automotive service experience required
  • Strong leadership and communication skills
  • Demonstrated ability to work effectively in a fast-paced environment


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