Automotive Service Team Leader

3 weeks ago


Eatontown, New Jersey, United States 2-J S Auto Repair LLC Full time

Company Overview:

2-J S Auto Repair LLC is a reputable automotive service center dedicated to providing top-notch repair services to our customers.

Salary: $60,000 - $80,000 per year, depending on experience

Job Description:

We are seeking an experienced Service Writer / Service Manager to join our team. As a key member of our service department, you will be responsible for overseeing technicians, addressing customer inquiries, and managing required documentation. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.

Responsibilities:

  • Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
  • Ensure repairs and maintenance tasks are completed in a timely manner
  • Mentor employees on best practices for improving sales and customer service techniques
  • Oversee day-to-day operations of the service department
  • Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

Benefits:

  • Careers advancement opportunities
  • Paid time off
  • Competitive compensation package
  • Health insurance
  • Retirement program

Qualifications:

  • High school diploma or GED required; bachelor's degree preferred
  • Valid state-issued driver's license and clean driving record required
  • At least two years of experience as an automotive service writer or service advisor required; experience as an automotive service manager preferred
  • Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services required


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