Healthcare Operations Manager

3 days ago


Bethesda, Maryland, United States GAP Solutions, Inc. (GAPSI) Full time
As a Patient Care Coordinator at GAP Solutions, Inc., you will serve as a vital link between patients, families, caregivers, medical care providers, and various individuals on a continuous long-term basis. Your primary responsibilities will include providing administrative support to research teams and participants enrolled in various studies, as well as coordinating patient schedules, arranging appointments, travel, and remuneration. You will need to communicate effectively with participants and teams related to scheduled activities and ensure that all logistical and administrative duties are completed efficiently. This includes coordinating recruitment, scheduling, travel, and admission of research study participants, as well as adapting and maintaining filing systems to create and support ongoing databases of patient encounters and appointments.

In this role, you will work closely with staff to achieve optimum schedule and staff utilization while ensuring maximum productivity of resources. You will also troubleshoot scheduling issues, monitor areas for improvement in the clinic environment, and participate in quality improvement initiatives. Furthermore, you will assess organizational needs and develop training programs to improve accuracy and performance of patient coordination processes and procedures. To succeed in this position, you should have strong analytical, organizational, and time management skills, as well as excellent communication and interpersonal abilities. A bachelor's degree in a relevant field, such as medical administration or healthcare management, is highly desirable. The estimated salary range for this position is $50,000 - $70,000 per year.

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