Operations Management Leader

1 week ago


Bethesda, Maryland, United States Lifelancer Full time

CareMetx is a niche industry player in getting specialty products and devices to patients who need them. Our services include managing reimbursements, identifying alternative funding when insurers do not pay, and providing clinical services.

About the Job

We are seeking an experienced Operations Supervisor to join our team in Bethesda, MD. As an Operations Supervisor, you will be responsible for overseeing day-to-day activities, including staff management, performance monitoring, and ensuring client contractual obligations are met.

Key Responsibilities:
  • Monitor employee job performance and provide feedback to direct reports
  • Conduct performance reviews and assist with coaching staff
  • Provide instructions on job responsibilities and help associates resolve work-related issues
  • Assist with hiring and termination processes, as well as developing program training documents
  • Maintain open communication with staff and proactively identify program issues
  • Understand contract obligations and develop project task plans and standard operating procedures
Requirements:
  • 3+ years of experience in a reimbursement HUB, speciality pharmacy, medical insurance, physician's office, or healthcare setting
  • Bachelor's degree preferred, with 1+ year supervisory experience required
  • Strong interpersonal skills, attention to detail, and ability to communicate effectively both orally and in writing
What We Offer:
  • A competitive salary: $65,000 - $80,000 per year, depending on experience
  • An opportunity to work with a dynamic company that values its employees
  • Flexible scheduling and extensive travel requirements (60%)

If you are a motivated and organized individual with a passion for operations management, we encourage you to apply for this exciting opportunity. Please visit Lifelancer to view similar roles and submit your application.



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