Current jobs related to Insurance Customer Service Representative - Raleigh, North Carolina - Independent Insurance Agents of North Carolina
-
Insurance Customer Service Representative
2 months ago
Raleigh, North Carolina, United States Independent Insurance Agents of North Carolina Full timeJob SummaryWe are seeking a highly organized and detail-oriented Insurance Customer Service Representative to join our team at Independent Insurance Agents of North Carolina. As a key member of our team, you will be responsible for providing exceptional customer service, handling day-to-day responsibilities, and ensuring the smooth operation of our...
-
Customer Service Representative Insurance Agency
1 month ago
Raleigh, North Carolina, United States Independent Insurance Agents of North Carolina Full timeCustomer Service Representative OpportunityWe are seeking a highly skilled and motivated Customer Service Representative to join our team at an Independent Insurance Agency in North Carolina.Responsibilities:Sort and manage paperwork and mailUtilize our company management system to file paperwork and complete requests for Certificates of InsuranceAnswer...
-
Customer Service Representative
3 weeks ago
Raleigh, North Carolina, United States Amica Insurance Full timeJob Title: Associate Customer Care RepresentativeAt Amica Insurance, we're committed to providing exceptional customer service and building lasting relationships with our policyholders. As an Associate Customer Care Representative, you'll play a vital role in delivering a world-class experience for our customers.Job Overview:The ideal candidate will possess...
-
Customer Service Representative Insurance Agency
4 weeks ago
Raleigh, North Carolina, United States Independent Insurance Agents of North Carolina Full timeCustomer Service Representative Job DescriptionWe are seeking a highly skilled and organized Customer Service Representative to join our team at an Independent Insurance Agency in North Carolina.Responsibilities:Manage day-to-day tasks to ensure office operations run smoothly.Process paperwork and mail, and utilize the company management system to file...
-
Customer Service Representative
1 month ago
Raleigh, North Carolina, United States Amica Insurance Full timeJob OverviewThe Associate Customer Care Representative role at Amica Insurance requires exceptional communication skills and a passion for delivering outstanding customer experiences. As a key member of our team, you will be responsible for handling phone calls to sell policies and service existing accounts in a fast-paced environment.ResponsibilitiesConduct...
-
Customer Service Representative
2 weeks ago
Raleigh, North Carolina, United States Amica Insurance Full timeJob OverviewThe Associate Customer Care Representative role at Amica Insurance requires exceptional communication skills and a passion for delivering outstanding customer service. As a key member of our team, you will be responsible for handling phone calls to sell policies and service existing accounts in a high-volume environment.ResponsibilitiesConduct...
-
Insurance Sales Representative
3 weeks ago
Raleigh, North Carolina, United States Relation Insurance Inc Full timeJob Title: Insurance Sales RepresentativeRelation Insurance Inc. is seeking a highly motivated and experienced Insurance Sales Representative to join our team. As an Insurance Sales Representative, you will be responsible for generating new business and growing our customer base.Key Responsibilities:Develop and implement sales strategies to achieve business...
-
Customer Service Liaison
4 weeks ago
Raleigh, North Carolina, United States State Farm Insurance Full timeCustomer Relations RepresentativeAt State Farm Insurance, we're looking for a skilled Customer Relations Representative to join our team. As a key member of our customer service team, you'll play a vital role in ensuring our customers receive exceptional service and support.Key Responsibilities:Assist Customers with Insurance Needs: Provide personalized...
-
Insurance Sales Representative
2 weeks ago
Raleigh, North Carolina, United States Relation Insurance Inc Full timeJob SummaryAs an Insurance Sales Representative at Relation Insurance Inc, you will be responsible for generating new insurance account production and sales activities within assigned accounts. You will participate in the creation of centers of influence (COIs), building a customer base to promote and sell insurance services to. You will project a...
-
Insurance Sales Representative
1 week ago
Raleigh, North Carolina, United States Relation Insurance Inc Full timeJob SummaryAs an Insurance Sales Representative at Relation Insurance Inc., you will be responsible for generating new insurance account production and sales activities within assigned accounts. You will participate in the creation of centers of influence (COIs), building a customer base to promote and sell insurance services to. You will project a...
-
Insurance Customer Service Specialist
4 weeks ago
Raleigh, North Carolina, United States Genius Talent Full time{"title": "Customer Service Representative", "description": "Job SummaryGenius Talent is seeking an experienced and licensed Customer Service Representative to join our team. As a key member of our insurance agency, you will be responsible for delivering exceptional customer service, building strong client relationships, and providing in-depth knowledge of...
-
Customer Service Representative
1 month ago
Raleigh, North Carolina, United States PFS - Professional Financial Services Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Professional Financial Services (PFS). As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide...
-
Customer Service Representative
1 month ago
Raleigh, North Carolina, United States Domino's Pizza LLC Full timeDomino's Pizza Customer Service Representative Job DescriptionWe are seeking a friendly and enthusiastic Customer Service Representative to join our pizza-loving family. As a Customer Service Representative, you will be the voice of our company, taking orders, answering questions, and ensuring every customer has a positive experience.Key...
-
Customer Service Representative
2 weeks ago
Raleigh, North Carolina, United States WorkSmart Full timeCustomer Service RepresentativeWe're seeking a skilled Customer Service Representative to serve as the first point of contact for client requests. This role requires excellent communication and problem-solving skills to deliver top-notch customer service.Key Responsibilities:Collect and translate client requests into standardized formats for dispatch to team...
-
Customer Service Representative
1 month ago
Raleigh, North Carolina, United States Domino's Pizza LLC Full timeDomino's Pizza Customer Service RepresentativeWe're seeking a friendly and enthusiastic Customer Service Representative to join our pizza-loving family. As a key member of our team, you'll be the voice of our company, taking orders, answering questions, and ensuring every customer has a positive experience.Key Responsibilities:Taking phone orders with...
-
Customer Service Representative
3 weeks ago
Raleigh, North Carolina, United States Domino's Pizza LLC Full timeDomino's Pizza Customer Service RepresentativeWe're looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family. As a key member of our team, you'll be the voice of our company, taking orders, answering questions, and ensuring every customer has a positive experience.Key Responsibilities:Taking phone orders with...
-
Customer Service Representative
1 month ago
Raleigh, North Carolina, United States Domino's Pizza LLC Full timeDomino's Pizza Customer Service RepresentativeWe are seeking a friendly and enthusiastic Customer Service Representative to join our pizza-loving family. As a key member of our team, you will be the voice of our company, taking orders, answering questions, and ensuring every customer has a positive experience.Key Responsibilities:Taking phone orders with...
-
Customer Service Representative
2 weeks ago
Raleigh, North Carolina, United States Domino's Pizza LLC Full timeDomino's Pizza LLC: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are organized...
-
Customer Service Representative
3 weeks ago
Raleigh, North Carolina, United States Aimbridge Hospitality Full timeCustomer Service RepresentativeAimbridge Hospitality is seeking a Customer Service Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests.Greeting and Welcoming GuestsHandling Guest InquiriesProcessing Check-Ins and Check-OutsDelivering Guest ItemsAs a Customer...
-
Customer Service Representative
2 weeks ago
Raleigh, North Carolina, United States The Hertz Corporation Full timeCustomer Service Role OverviewWe are seeking a skilled Customer Service Representative to join our team at The Hertz Corporation. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their rental experience is seamless and enjoyable.Key Responsibilities:Process customer rentals and...
Insurance Customer Service Representative
2 months ago
The Personal and Commercial Lines Insurance Customer Service Representative at Independent Insurance Agents of North Carolina is responsible for maintaining solid customer relationships by handling personal and commercial lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.
Key Responsibilities:- Customer Service: Answer customer calls and correspondence regarding new or existing insurance policies and service all claims.
- Prospecting and Sales: Work with prospects to pre-qualify and understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
- Policy Management: Set appointments and/or client calls to review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
- Documentation and Record-Keeping: Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
- Industry Knowledge: Keep informed regarding industry information, new product information, legislation, coverages, and technology to continuously improve knowledge and performance as well as collaboration with team members, mentor staff, and participate in meetings as needed.
- Insurance License: Hold the insurance license required by your state and have a minimum of two years personal and commercial lines insurance account management experience, as well as a Bachelor's Degree or comparable work experience.
- Industry Knowledge: Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
- Customer Focus: Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills and possess excellent math and reading skills to accurately perform simple calculations.
- Problem-Solving: Have the ability and tact to handle difficult customer phone calls and solve complex problems without direct supervision.
- Technical Skills: Have a strong sense of urgency, attention to detail, organization, multi-tasking, and time management skills. Technology and Computer proficiency including agency management systems.
