Service Advisor

1 week ago


Los Angeles, California, United States Lithia Motors Full time

About the Role:

The Service Advisor will provide exceptional customer service by presenting a friendly, professional greeting and helping to identify, confirm, and resolve customer concerns. They will serve as the primary communicator between the customer and technician, ensuring that the customer's needs are understood by the technician and the necessary and recommended service/repairs are understood by the customer.

Responsibilities:

  • Communicate effectively with customers and technicians
  • Identify and resolve customer concerns
  • Manage repair orders and ensure accurate communication of necessary and recommended service/repairs

Requirements:

  • Previous Service Advisor experience is a must
  • Excellent communication and interpersonal skills
  • Ability to type efficiently to enter repair orders

What We Offer:

  • Competitive pay
  • Medical, dental, and vision plans
  • Paid holidays and PTO
  • Short and long-term disability
  • Paid life insurance
  • 401(k) retirement plan
  • Employee stock purchase plan
  • Lithia Learning Center
  • Vehicle purchase discounts
  • Wellness programs

Qualifications:

  • High school graduate or equivalent
  • 18 years or older
  • Acceptable driving record and valid driver's license

We are an equal opportunity employer and consider qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.



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