Customer Experience Representative

7 days ago


Indianapolis, Indiana, United States Indianapolis - IND Full time
Job Description

We are seeking a dedicated and motivated Customer Experience Representative to join our team at Hertz in Indianapolis, IN. As a key member of our team, you will be responsible for ensuring an exceptional customer experience, addressing customer inquiries, and providing solutions to their needs.

Key Responsibilities:

  • Greet customers and assist with vehicle rentals, returns, and reservations.
  • Address customer concerns, resolve issues, and provide accurate information.
  • Ensure smooth vehicle handoff and seamless transitions for customers.
  • Maintain a clean, organized, and customer-friendly environment.
  • Follow Hertz policies and procedures to ensure compliance and safety.
  • Assist with paperwork, invoicing, and processing customer payments.

Requirements:

  • Previous customer service experience, preferably in the rental car industry.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks efficiently.
  • Must be reliable, punctual, and able to work weekends and holidays as required.
  • Basic computer skills and ability to use rental software.
  • High school diploma or equivalent.
  • Must have reliable transportation.

Why Work with Us:

  • Competitive pay at $17 - $19 per hour.
  • Flexible scheduling.
  • Opportunity to work with a well-known brand.
  • Collaborative and supportive work environment.

This is a full-time position with a competitive hourly rate of $19.00. The expected hours are 30-40 per week, with an 8-hour shift and overnight schedule. If you're passionate about delivering excellent customer service and ready to take on an exciting role at Hertz, we want to hear from you.



  • Indianapolis, Indiana, United States Bob's Discount Furniture Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Experience Sales Representative to join our team at Bob's Discount Furniture. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth through a consultative approach.Key ResponsibilitiesEngage with customers to...


  • Indianapolis, Indiana, United States Daily Jobs Full time

    Customer Experience AgentWe are seeking a highly motivated and detail-oriented Customer Experience Agent to join our team at Daily Jobs. As a Customer Experience Agent, you will play a vital role in providing exceptional service to our clients and ensuring that their needs are met.Responsibilities:Enter text and numerical data from files, worksheets, and...


  • Indianapolis, Indiana, United States VASA Fitness Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Member Experience Specialist at VASA Fitness.Key Responsibilities:Deliver exceptional customer service to members and guests, ensuring a positive and memorable experience.Provide personalized support and guidance to members, helping them achieve their...


  • Indianapolis, Indiana, United States The National Bank of Indianapolis Corporation Full time

    Customer Service RepresentativeAt The National Bank of Indianapolis Corporation, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our banking team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide...


  • Indianapolis, Indiana, United States Milliner & Associates Full time

    Customer Service Representative OpportunityMilliner & Associates, LLC is a leading staffing firm specializing in Accounting, Finance, Human Resources, Administrative, and Customer Service placements.We are currently supporting an increase in customer service volume and are offering remote Call Center Representative opportunities to support our clients'...


  • Indianapolis, Indiana, United States Crew Carwash Full time

    {"h2": "Customer Service Role at Crew Carwash", "p": "At Crew Carwash, we are seeking friendly and enthusiastic individuals to join our team as Customer Service Representatives. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our valued customers. We offer a supportive and inclusive work...


  • Indianapolis, Indiana, United States PTSolutions Full time

    Job Title: Customer Service RepresentativePTSolutions, a leading supplier of industrial tools in the Midwest, is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their...


  • Indianapolis, Indiana, United States Domino's Franchise Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Operate all equipment and maintain a clean and...


  • Indianapolis, Indiana, United States DelMonte Hotel Group Full time

    Job SummaryDelMonte Hotel Group is seeking a highly motivated and customer-focused Merchandise Associate to join our team at the 2023NHRA: Indianapolis, IN U.S. Nationals event. As a key member of our retail team, you will be responsible for providing an exceptional customer experience, selling official NHRA licensed merchandise, and assisting with event...


  • Indianapolis, Indiana, United States BankTalent HQ Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BankTalent HQ. As a key member of our banking team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide prompt, efficient, and accurate customer service to all...


  • Indianapolis, Indiana, United States Circle K Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Indianapolis, Indiana, United States Connected Staffing Solutions Full time

    Job DescriptionJob Title: Customer Service RepresentativeCompany: Connected Staffing SolutionsAbout Us: Our Client is a leading provider of innovative financial solutions, dedicated to helping individuals and families secure their financial future. We pride ourselves on delivering exceptional customer experiences through our dedicated team of professionals....


  • Indianapolis, Indiana, United States Indiana Members Credit Union Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Indiana Members Credit Union.Key Responsibilities:Provide exceptional customer service to members, responding to their inquiries and resolving issues in a timely and professional manner.Process various transactions, including...


  • Indianapolis, Indiana, United States Penske Automotive Group Full time

    Job OverviewSummary/ObjectiveThe Customer Service Representative is responsible for making inbound and outbound calls and communicating with prospects and customers via various means as assigned. This role requires strong communication and problem-solving skills to provide excellent customer service and support to customers and prospects.Essential...


  • Indianapolis, Indiana, United States Milliner & Associates Full time

    Customer Service RepresentativeMilliner & Associates, LLC is a leading staffing firm specializing in Accounting, Finance, Human Resources, Administrative, and Customer Service placements.We conduct searches for various accounting, finance, human resources, administrative, and customer service functions at every level, building strong relationships with our...


  • Indianapolis, Indiana, United States Penske Automotive Group Full time

    Job OverviewThe BDC Representative is a key member of our team, responsible for making inbound and outbound calls and communicating with prospects and customers via various channels. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.Key ResponsibilitiesRespond to inbound appointment...


  • Indianapolis, Indiana, United States R1 Full time

    About the RoleWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at R1 RCM Inc. As a key member of our Patient Registration team, you will play a vital role in ensuring a seamless and efficient registration process for our patients.Key ResponsibilitiesCollect and verify patient and insurance information in a...


  • Indianapolis, Indiana, United States BankTalent HQ Full time

    About UsThe National Bank of Indianapolis is a stable and growing employer with a strong commitment to excellence. With over 300 employees and a highly competitive benefit package, we offer a sense of stability and security in the workplace.Job SummaryWe are seeking a highly skilled and professional individual to join our team as a Customer Service...


  • Indianapolis, Indiana, United States Garage Door Doctors Full time

    Job OverviewWe're seeking a skilled Customer Service Representative to join our team at Garage Door Doctor. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer experiences, resolving issues, and providing top-notch support.Key ResponsibilitiesManage customer inquiries and concerns via phone, email, and...


  • Indianapolis, Indiana, United States First Insurance Group Full time

    **Job Summary**We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Premier Bank. As a key member of our retail banking team, you will be responsible for providing exceptional customer service, processing daily transactions, and identifying opportunities to cross-sell our products and services.**Key...