Retail Operations Manager

3 weeks ago


Amherst, Virginia, United States Food Lion Full time
About the Job
We are seeking a highly motivated and customer-focused PT Customer Service Leader to join our team at Food Lion. In this role, you will be responsible for providing exceptional customer service and ensuring that our front-end operations run smoothly. If you have a passion for delivering outstanding customer experiences and working in a fast-paced retail environment, we encourage you to apply.

Key Responsibilities
As a PT Customer Service Leader, you will be responsible for:
  • Ensuring fast, easy, flexible, and friendly service to customers.
  • Assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual.
  • Maximizing sales through excellent customer service.

Requirements and Qualifications
To be successful in this role, you will need to have effective communication and customer service skills, as well as the ability and willingness to learn multiple tasks and technical requirements of the job. A high school diploma or equivalent is preferred, and you must meet the physical requirements of the position, with or without reasonable accommodations.

Estimated Salary
The estimated salary for this role is $50,000 - $70,000 per year, depending on location and experience.

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