Customer Service Manager

3 weeks ago


Amherst, Virginia, United States Food Lion Full time

At Food Lion, we're committed to providing an exceptional shopping experience for our customers. As a Customer Service Manager, you'll play a critical role in achieving this goal. We're seeking a motivated and customer-focused individual to join our team as a Retail Operations Specialist.

This is a fantastic opportunity to work in a fast-paced environment and develop your skills in customer service, leadership, and operations management. You'll be responsible for ensuring that our front-end area of the store is well-maintained, efficient, and provides an excellent shopping experience for our customers.

About the Role:

  • Key Responsibilities:
    • Serve customers promptly, accurately, and with a smile.
    • Ensure that our front-end area is clean, organized, and well-stocked.
    • Maintain knowledge of office procedures and ensure accuracy in cash handling and reporting.
    • Perform other duties as assigned.
  • Requirements:
    • High school diploma or equivalent preferred.
    • Effective communication and customer service skills.
    • Ability to work in a fast-paced environment and meet productivity standards.
    • Ability to lift up to 15 pounds and stand for long periods.
  • Estimated Salary:

    $35,000 - $45,000 per year, depending on experience.



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