Director of Quality and Medical Staff
4 weeks ago
Job Summary
The Director of Quality and Medical Staff will lead the IT training organization at the University of Virginia, ensuring that training is aligned to operational needs and responsive to customer feedback. This role will cultivate a culture of team member empowerment and engagement, and establish and maintain standards and processes to ensure high-quality training design and delivery.
Key Responsibilities
- Direct the centralized IT training organization.
- Cultivate a culture of team member empowerment and engagement.
- Establish and maintain a strategy for exceptional training design and delivery.
- Establish and maintain standards and processes to ensure that training is aligned to operational needs, responsive to customer feedback, and evaluated for fit to operational needs on an appropriate schedule.
- Ensure that solid partnerships are maintained with key collaborators in training delivery.
- Serve as senior training advisor to other IT teams within HIT, offering guidance on standards and expectations.
- Ensure that other IT training news for new hires are documented and communicated effectively to onboarding teams and new hire managers.
- Ensure that the training team leverages high-quality processes and tools to deliver training services.
- Ensure that the IT portion of new hire onboarding is optimized to provide high-quality training in an efficient manner.
- Ensure that internal training processes and standards are well-documented, audited, and maintained.
- Remain informed on training trends, tools, and best practices, ensuring that innovation and best practice inform UVA training programs.
- Establish metrics and status reporting to track outcomes for training.
Requirements
- Bachelor's degree required, Master's Degree Preferred.
- 10 years' experience in information technology, preferred experience in healthcare information technology.
- Certification in an Epic clinical application is preferred.
Work Environment
This is primarily a sedentary job involving extensive use of desktop computers. The job occasionally requires traveling some distance to attend meetings and programs.
The University of Virginia, including the UVA Health System, is fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences.
All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex, pregnancy, sexual orientation, veteran or military status, and family medical or genetic information.
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