Insurance Account Manager
4 weeks ago
Insurance Office of America is seeking a highly skilled Personal Lines Account Manager to join our team. As a key member of our account management team, you will be responsible for managing an assigned book of business, meeting all performance requirements regarding production, quality, and service, and ensuring that no liability associated with errors and omissions occur.
Key Responsibilities:
- Manage an assigned book of business, meeting all performance requirements regarding production, quality, and service.
- Regularly interact with new and existing clients as needed on moderately to high complex P/L accounts.
- Responsible for devising creative solutions to meet client needs as to coverage and cost.
- Actively seek to grow IOA business, including identifying and acting on sales opportunities.
- Tracks policy expirations for existing clients, and works proactively to ensure appropriate actions are taken to facilitate renewals.
- Facilitates the management of Expiration and AR reports.
- Participates in new business and policy renewal process in conjunction with Producer, CSR, Acct Coordinator, or Ops Team Leader.
Requirements:
- 5+ years of insurance experience.
- College degree preferred, high school diploma or equivalent required.
- All required active licensing - minimum of 20-44.
- Advanced customer service skills.
- Excellent multi-tasking, organizational, delegation and decision-making skills.
- Advanced verbal/written communication skills.
- Ability to perform substantial work volumes with high degrees of accuracy.
- PC proficiency, including basic knowledge of MS Office.
- Ability to read and interpret data for application in rational decision making.
- Exceptional personal character.
What We Offer:
Competitive salaries and bonus earning potential, great benefits, including company paid health insurance, paid time off for holidays, vacations, and sick time, 401K with an employer match, participation in our employee stock plan, opportunities for professional growth and career progression, a culture that emphasizes respect for every individual, company commitment to work/family life balance and community service, teammates who share your drive for excellence, and knowing every day you are helping our clients protect their families and businesses.
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