Customer Service Representative
1 week ago
CVS Health is a leading healthcare company that is shaping the future of health care for people, businesses, and communities. We are seeking a highly motivated and customer-focused individual to join our team as a Retail Store Associate.
This role provides an opportunity to excel in a growing, high-impact, customer-facing position, working both independently and as part of a team to positively impact the lives of others. As a Retail Store Associate, you will be responsible for providing differentiated customer service, focusing on customer needs, and accurately performing cashier duties.
Key Responsibilities:
- Provide exceptional customer service by anticipating customer needs, demonstrating compassion, and actively resolving potential service issues.
- Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact, and offering help locating additional items when needed.
- Accurately perform cashier duties, handling cash, checks, and credit card transactions with precision while following company policies and procedures.
- Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by store manager.
Requirements:
- At least 16 years of age
- Physical Requirements: Remaining upright on the feet, lifting and exerting up to 35 lbs of force occasionally, and visual acuity to perform activities such as viewing a computer terminal and reading.
- Previous experience in a retail or customer service setting preferred
Salary and Benefits:
The typical pay range for this role is $15.00 - $18.00 per hour. In addition to your compensation, enjoy the rewards of an organization that puts its heart into caring for its colleagues and communities. CVS Health offers a comprehensive benefits package, including medical, dental, and vision benefits, a 401(k) retirement savings plan, and an Employee Stock Purchase Plan.
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