Customer Service Representative
7 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Guest Experience Lead at McDonald's. As a Guest Experience Lead, you will be responsible for creating a positive and welcoming experience for our customers, ensuring that they feel valued and satisfied with their visit.
Key Responsibilities:
- Greet customers and communicate with them while ordering
- Offer assistance with using the ordering kiosks
- Provide support to customers in need of extra help
- Check with customers once they have their food to ensure they are satisfied or need anything else
- Ensure kids receive a kid treat
- Handle any customer concerns
- Communicate with the restaurant team to provide feedback and recommendations
Requirements:
- Outstanding attitude and willingness to learn and grow
- Ability to excel in a fast-paced, team environment
- Must be 16 years of age or older
Benefits:
- Competitive pay
- Medical, dental, and vision coverage
- Unpaid leaves of absence
- Education through Archways to Opportunity
- Discount programs
- Free meals/meal discounts
About McDonald's:
McDonald's is committed to being America's best first job. We offer a supportive and inclusive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual who is looking for a rewarding career, we encourage you to apply.
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