Service Operations Manager

7 days ago


Loveland, Ohio, United States Loveland Ford Lincoln Full time

We are seeking a highly skilled Service Operations Manager to join our team at Loveland Ford Lincoln. As a key member of our service department, you will be responsible for ensuring that our customers receive prompt, courteous, and effective service.

Key Responsibilities:

  • Manage and hire technicians and service advisors
  • Interview and make new hires
  • Distribute work between technicians
  • Prioritize required services
  • Ensure customer has a positive dealership experience
  • Provide concierge support for all owner inquiries

Requirements:

  • High volume domestic fixed operations experience preferred
  • Technical automotive knowledge is helpful
  • Demonstrated ability to manage others
  • Organized and friendly personality
  • Dealership experience preferred

Loveland Ford Lincoln is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, work experience and business needs.



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