Assistant Department Manager
2 weeks ago
The Assistant Department Manager plays a vital role in supporting the success of our retail store by fostering a positive and inclusive environment for customers and employees alike. This position requires a strong leader who can motivate and guide the team to achieve exceptional customer service and sales results.
Key Responsibilities- Customer Experience
- Act as a brand ambassador to promote a positive and inclusive environment in the store, aligning with our company values.
- Lead by example in upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard, and valued.
- Leadership + Team Management
- Participate in leading the sales floor and driving engagement in each zone through elevated communication, guiding the team to prioritize the customer experience and achieve store objectives.
- Participate in the recruiting, hiring, and onboarding process to ensure we retain a diverse and engaged team.
- Visual + Business Operations
- Support daily operating processes such as opening and closing procedures, maintaining store standards, restocking product, and helping with facilities or IT issues.
- Collaborate with key partners to effectively execute shipment and omni-fulfillment processes, supporting visual standards, product stock levels, and markdowns.
- Communication + Relationships
- Contribute to an inclusive work environment by actively listening to others and seeking different perspectives.
- Check in with leadership to maintain communication and teamwork on completing store objectives.
- Anthropologie brand fan
- 1+ years of retail leadership experience
- Experience being a team player
- Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays
- Eagerness to learn and grow within the organization
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