Restaurant Service Director

3 weeks ago


Manchester, New Hampshire, United States Gecko New York Full time
Job Title: Restaurant Service Director

Estimated Salary: $65,000 - $85,000 per year.

About the Role:
We are looking for a dedicated and customer-focused Restaurant Service Director to lead our front-of-house operations in a high-energy, casual dining environment. The ideal candidate will have strong leadership skills, a passion for hospitality, and a proven track record of delivering excellent guest experiences.

Key Responsibilities:
  • Oversee front-of-house operations, ensuring efficient and high-quality service during all shifts.
  • Develop and implement strategies to improve service quality, guest satisfaction, and team performance.
  • Collaborate with the kitchen team to ensure seamless coordination between front- and back-of-house operations.
  • Conduct regular service training sessions to ensure the team upholds company standards and provides exceptional hospitality.

Requirements:
  • Minimum 3-5 years of experience in restaurant management, preferably in a casual dining or high-volume environment.
  • Strong leadership and communication skills, with the ability to inspire and motivate a diverse team.
  • Excellent customer service skills, with a focus on delivering an exceptional guest experience.
  • Proven ability to manage staffing, scheduling, and service quality effectively.


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