Client Relations Specialist

2 weeks ago


Bakersfield, California, United States Community Choice Financial Full time

Position Overview:

As a vital member of our customer support division, you will deliver exceptional service to both our existing and prospective clients as they navigate the process of accessing essential financial products.

Your Responsibilities Include:

  • Acting as a dedicated ambassador for our brand
  • Collaborating with clients to identify optimal financial solutions tailored to their requirements
  • Engaging in continuous training to remain informed about our offerings and procedures
  • Validating client information and facilitating loan processing
  • Executing cash transactions following established verification protocols
  • Effectively communicating with clients to ensure outstanding service
  • Complying with all organizational policies, procedures, and confidentiality standards
  • Fostering a positive and respectful atmosphere among colleagues, supervisors, and clients

Qualifications:

  • Must be at least 18 years old
  • A high school diploma, GED, or equivalent work experience is required
  • Flexibility in scheduling is essential
  • Availability to work evenings, holidays, and weekends is necessary
  • Previous experience in customer service is advantageous
  • Experience in cash handling is beneficial

What We Provide:

  • Full-time employment with a competitive salary and incentives for outstanding performance
  • Comprehensive benefits including medical, dental, vision, life insurance, and more for full-time team members
  • 401(k) plan with company matching contributions

Keywords: Customer Support, Cash Management, Loan Processing, Financial Services, Team Collaboration, Retail, Banking, Cashier



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