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Client Support Specialist
2 months ago
Client Support Specialist
Job Category: Operations Requisition Number: CUSTO004718
Job Details
Description
At Interdent Sa, we prioritize the well-being of our team members as much as we do for our patients. Our mission is to deliver outstanding, comprehensive oral healthcare services that enhance the quality of life for our patients. We believe that accessible dental care is crucial for overall health and wellness.
We are dedicated to excellence in patient care, operational efficiency, personal responsibility, and fostering relationships while exploring innovative solutions to support our patients and staff.
We are currently seeking both full-time and part-time professionals in our dental offices who are compassionate, attentive, and eager to assist our patients and communities.
Responsibilities:
- Adhere to established dental front office procedures for opening and closing.
- Welcome visitors, manage incoming calls on a multi-line system, and execute general administrative tasks.
- Facilitate patient flow between front and back office through effective communication with dental professionals and other staff.
- Assist patients in completing necessary documentation, establish accounts, and create charts for new patients.
- Oversee the daily schedule of the office, making appointments and adjustments as needed.
- Perform additional tasks as assigned.
Qualifications:
- Experience in a front office role is required; dental front office experience is advantageous.
- Exceptional verbal and written communication skills are essential.
- Proficiency in computer usage is necessary (experience with QSI is a plus).
- Ability to multitask effectively.
- Bilingual in Spanish is preferred.
Benefits include:
- Medical, dental, and vision coverage.
- Life insurance.
- 401K retirement plan.
- Paid time off (PTO).
- Continuing education credits.
- Referral bonuses ranging from $2,000 to $5,000 based on position.
- Opportunities for career advancement within the company.
Education:
High School diploma or equivalent is preferred.
Experience:
Relevant experience in a similar role is beneficial.
Licenses & Certifications:
Appropriate certifications may be required.
