Medically Oriented Business Operations Director

3 days ago


Mansfield, Texas, United States SCA Health Full time
SCA Health is a dynamic organization that has grown to 11,000 teammates who care for 1 million patients each year. Our organization supports physician specialists holistically in many aspects of patient care. We create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care. Our integrated care delivery system enables us to support our partners as they navigate a complex healthcare environment.

We have pioneered a physician-led, multi-site model of practice solutions that restores physician agency by aligning incentives to support growth and transition to value-based care. We lead the industry in value-based payment solutions through our Global 1 bundled payment convener, that provides easy predictable billing to patients. We help physicians address everything beyond surgical procedures, including anesthesia and ancillary service lines.

**Job Summary**

This role is responsible for providing operational support to the facility by performing various business office functions. These functions include human resources, medical records, credentialing, admissions/intake, accounts payable, billing, collections, clinical logs, month end reporting and other duties as assigned.

**Key Responsibilities**:
  • Coordinate the Business Office team and functions to ensure our operations run smoothly and efficiently
  • Responsible for direct supervision of non-medical personnel, including orientation, ongoing coaching and annual evaluations
  • Responsible for human resource procedures
  • As a working manager, is the backup to all business office teammates
  • Ensures that administrative and accounting procedures are carried out timely and accurately and monitors reports
  • Responsible for office supplies and equipment and is main contact for building maintenance items
  • Acts as liaison with billing company, building maintenance and housekeeping companies which includes contract evaluation and negotiations
  • Responsible for the timely and accurate completion of payroll and forward to corporate for processing.
  • Works closely with Clinical Director so that the flow of the overall operation is most efficient, reporting all activities to the Administrator.
  • Works closely with the Administrator to promote the utilization of the Surgery Center.
  • Responsible for the accurate interpretation and implementation of the terms of contracts with all third-party payers.
  • Answers telephone as needed
  • Demonstrates competency in performing job task and in operating equipment on an annual basis
  • Performs other miscellaneous administrative duties as needed


**Qualifications**:
  • Associate degree required (Bachelors preferred), or High School Diploma/GED with equivalent work experience
  • 5 years of experience in a medically- related environment required- surgery center experience a plus
  • Supervisor of non-medical teammates required
  • Medical terminology knowledge required
  • Experience with patient admissions, scheduling, medical office operations desired
  • An understanding of how insurance processes work including the verification process required
  • Computer experience, Excel, Word, Medical Billing Software and Applications.
  • Experience with SharePoint and Survey monkey preferred but not required
  • Good communication skills and phone etiquette.


**Compensation**: The estimated salary for this role is $48,300.00 per year to $66,000.00 per year depending on experience.

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